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intervista AG

Privacy policy

At intervista AG (“intervista”, “we”/”us”/”our”), the protection and security of your personal data is our top priority. You can expect us to handle your data sensitively and carefully and to ensure a high level of data security.

We collect and use your personal data exclusively in accordance with the European Data Protection Regulation (EU GDPR), where applicable, and other applicable legal provisions, in particular the Swiss Data Protection Act (DSG) and the associated ordinance (DSV) and, as a market research institute, we are committed to the quality standard of the professional association ESOMAR (see e.g. ICC/ESOMAR, International Code of Conduct for Market, Opinion and Social Research and Data Analytics).

This data protection declaration informs you about the most important aspects of data processing within the scope of our activities and about the data protection rights to which you are entitled. It describes how we collect and process your personal data (information that relates to and directly or indirectly identifies an individual) when you (“you”, “your/s”) visit our website or use our services.


Name and address of the person responsible

The responsible person in the sense of data protection law is the:

intervista AG
Optingenstrasse 5
3013 Bern
Phone: +41 31 511 39 00
E-mail: contact@intervista.ch
Website: https://www.intervista.ch

Name and address of the data protection officer

The data protection officer of the data controller is:

intervista AG
Data Protection Officer
Optingenstrasse 5
3013 Bern
E-mail: dataprivacy@intervista.ch

Name and address of the representative in the EU

The EU representative of the controller within the meaning of the GDPR is:

horizoom GmbH
Clayallee 288
14169 Berlin
E-mail: intervista.dataprivacy@horizoom.de

Legal basis

The legal basis for processing your personal data depends on the purpose of the data processing in each individual case. In particular, the following come into question:

  • Your consent, which you can revoke at any time. All you need to do is send us a message by e-mail. The legality of the data processing already carried out remains unaffected by the revocation;
  • the formation or performance of a contract with you or to take steps at your request before entering into a contract;
  • the protection of our legitimate interests, provided that your interests or fundamental rights and freedoms are not overridden;
  • a legal obligation that allows us to process the data.


Collection, processing and use of personal data

Access data

When you access our website, the browser used on your end device automatically sends data to the server of our website. This data is temporarily stored in a log file, the so-called server log files. The access data includes in particular the IP address, the type and version of the operating system and browser, the referrer URL, the date and time of the server request and the like. This is exclusively information that does not allow any conclusions to be drawn about your person.

This data is processed solely for the purpose of enabling the use of our website (connection establishment), to ensure system security and stability on a permanent basis, to optimise our offer and for internal statistical purposes. This data is not passed on to third parties or evaluated in any other way. A personal user profile is not created.


If you would like to subscribe to the newsletter offered on our website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the specified e-mail address and that you agree to receive the newsletter. We use the so-called double opt-in procedure to register for the newsletter. This means that after you have provided us with your e-mail address, we will send you a confirmation e-mail to the e-mail address you have provided, in which we ask you to confirm that you wish to receive the newsletter.

This data is used exclusively for sending our newsletter. Furthermore, we store your IP addresses and the time of sending when you register and confirm in order to prevent misuse of your personal data.

You have the option to unsubscribe from the newsletter at any time and to revoke the consent you have given. You will also find the link to the unsubscribe page in each newsletter. Alternatively, you have the option to send your revocation to the following e-mail address: dataprivacy@intervista.ch.

Your personal data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. Your registration data will therefore be stored until you unsubscribe from the newsletter.

Address procurement for marketing campaigns

We obtain addresses for marketing campaigns from KünzlerBachmann Directmarketing in St. Gallen. If you have any questions or wish to object, please contact this company via datenschutz@kbdirect.ch, by telephone on 071 314 04 04 or consult kbdirect.ch/data-protection.


On our website, you have the option of contacting us via a contact form and/or by e-mail. In this case, the information you provide will be processed for correspondence with you or for the purpose of processing your enquiry and handling it. Which data is collected in the case of a contact form can be seen from the respective contact form. The information marked with * is mandatory. All other information can be provided voluntarily by the person making the enquiry.

You can object to this data processing at any time. Please send your objection to the following e-mail address: dataprivacy@intervista.ch. In such a case, your request will not be processed further.

Your personal data will be deleted as soon as the request you made has been dealt with. This is the case if the circumstances indicate that the matter in question has been conclusively clarified and the deletion does not conflict with any legal obligations to retain data.

Online applications

If you apply for a job with us, we process the personal data that we receive from you as part of the application process. In addition to your personal details, education, work experience and skills, this includes the usual correspondence data such as postal address, e-mail address and telephone number. In addition, all documents submitted by you in connection with the application, such as a letter of motivation, curriculum vitae and references, will be processed. In addition, applicants may voluntarily provide us with additional information. This data will only be stored, evaluated, processed or forwarded internally in connection with your application. Furthermore, they may be processed for statistical purposes (e.g. reporting). In this case, no conclusions can be drawn about individual persons.

Processing may also be carried out by other electronic means. This is particularly the case if you send us the relevant application documents electronically, for example by e-mail.

You can object to this data processing at any time and withdraw your application. Please send your objection to the person named as contact person in the job advertisement or to the e-mail address: dataprivacy@intervista.ch.

If we conclude an employment contract with you, the transmitted data will be stored for the purpose of processing the employment relationship in compliance with the statutory provisions.

If the application procedure ends without employment, your personal data will be deleted unless you have given us your consent to use your details for further application procedures with us and, if necessary, to contact you again. You have the option of subsequently revoking this consent at any time. You can send your revocation to the e-mail address dataprivacy@intervista.ch or to the e-mail address stated in the job advertisement.

Market research

The data collected as part of the market research will not be used for advertising purposes. For market research participants, the data protection regulations of the respective panels or projects apply.

You can revoke the consent you have given at any time. Please send your revocation to the following e-mail address: dataprivacy@intervista.ch.

Provision of contractual services

We also process personal data to the extent necessary in each case in order to provide you with our contractual or pre-contractual services and for the performance of other services requested by you, as described in this data protection declaration. The data processed in this way, the type, scope, purpose and necessity of its processing are determined by the underlying contractual relationship.

The processed data includes master data (e.g. name and address), contact data (e.g. e-mail address and telephone number) as well as contractual data (e.g. services used, content of the contract, contractual communication, names of contact persons) and payment data (e.g. bank details, payment history).

As a matter of principle, we do not process personal data requiring special protection, unless this is part of a commissioned or contractual processing operation.

If we store your personal data on the basis of a contractual relationship, this data will remain stored at least as long as the contractual relationship exists and at the longest as long as limitation periods for possible claims by us run or legal or contractual retention obligations exist.


Our website uses so-called cookies. Cookies are small text files that are placed and stored on your end device (laptop, tablet, smartphone or similar) with the help of the browser. They are used to make our website more user-friendly and effective overall and to make your visit to our website as pleasant as possible, among other things to be able to offer you website-specific services, to be able to recognise you when you visit our website again, and/or to be able to adapt our offer to your personal preferences.

Most of the cookies we use are so-called session cookies. These are automatically deleted when you log out or close the browser. Other cookies remain stored on your computer beyond the respective usage process and enable us or our partner companies (third-party cookies) to recognise your browser on your next visit. Insofar as other cookies (e.g. cookies to analyse your surfing behaviour) are stored, these are treated separately in this data protection declaration.

Most browsers are regularly set to accept cookies. If you do not wish to do this, you can set your browser so that it informs you about the setting of cookies and you only allow the acceptance of cookies for certain cases in individual cases or generally exclude them. You can also activate the automatic deletion of cookies when closing the browser. Furthermore, you can delete cookies that have already been set at any time via an internet browser or other software programmes.

Google Services

On our website, we use various services of Google LLC, based in the USA, or if you have your habitual residence in the European Economic Area (EEA) or Switzerland, Google Ireland Ltd, based in Ireland (“Google”). Google LLC is always responsible for the processing of personal data when using “YouTube” and “Google Maps”. We use the following Google services on our websites:

  • Google Tag Manager
  • Google Analytics
  • Google Maps
  • Google Font

More information on the individual services can be found below.

Google uses technologies such as cookies, web storage in the browser and tracking pixels that enable an analysis of your use of our website. The information generated by this about your use of our website may be transmitted to a Google server in the USA or other countries and stored there. Information about the locations of Google’s data centres can be found at: https://www.google.com/about/datacenters/locations/.

We use tools provided by Google that Google claims can process personal data in countries where Google or its subcontractors maintain facilities. Google promises in its “Data Processing Addendum for Products where Google is a Data Processor” to ensure an adequate level of data protection by relying on the EU standard contractual clauses.

You can find more information about Google’s processing and privacy settings in Google’s privacy policy https://policies.google.com/privacy?hl=en&gl=de.

Google Maps

Our website uses the Google Tag Manager. With the Google Tag Manager, website tags can be managed efficiently. Website tags are placeholders that are stored in the source code of the respective website in order to record, for example, the integration of frequently used website elements, such as code for web analytics services. The Google Tag Manager is an auxiliary service and processes personal data itself only for technical purposes and ensures the triggering of other tags, which in turn may collect data. Google Tag Manager does not access this data. If a deactivation has been made at domain or cookie level, this remains in place for all tracking tags implemented with Google Tag Manager.

You can find more information about Google Tag Manager at: https://support.google.com/tagmanager/?hl=en#topic=3441530 and in Google’s privacy policy https://policies.google.com/privacy.

Google Analytics

For the purpose of analysing our website and its visitors as well as for marketing and advertising purposes, we use the web analysis service Google Analytics.

Google uses cookies. The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States or other third countries. Google uses this information to evaluate your use of our website, to compile reports on website activity and to provide us with other services related to website and internet usage. According to Google, the IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

We only use Google Analytics with IP anonymisation activated. This means that your IP address is shortened by Google within Switzerland or the EU/EEA before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

You can prevent cookies from being stored by setting your browser software accordingly. In addition, you can prevent data collection and processing by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en. However, we would like to point out that in this case you may not be able to use all the functions of our website to their full extent.

Further information on the terms of use and data protection of Google Analytics can be found at: https://support.google.com/analytics/answer/6004245 and https://policies.google.com/privacy?hl=en&gl=de.

Google Maps

To integrate interactive maps on our website, we use the online map service Google Maps.

By using Google Maps, information about your use of our website (such as your IP address) may be transmitted to and stored by Google on servers in the United States or other third countries. Google may store this data as usage profiles for the purpose of tailoring services, advertising and market research. If you are logged in to Google, this data will be directly assigned to your account. If you do not wish this, you must log out beforehand. You can prevent the use of Google Maps by deactivating Javascript in your browser settings. However, this may lead to functional restrictions in the use of the website in individual cases.

Further information on data processing and notes on data protection by Google Maps can be found at: https://www.google.com/intl/en_en/help/terms_maps/ and https://policies.google.com/privacy.

Google Web Fonts

Our website uses so-called web fonts provided by Google for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly. For this purpose, the browser you use must connect to Google’s servers. This informs Google that this website has been accessed via your IP address. If your browser does not support web fonts, a standard font from your computer will be used.

Further information on Google Web Fonts can be found at: https://developers.google.com/fonts/faq and in Google’s privacy policy: https://policies.google.com/privacy.

Social Media

In addition to this website, we also maintain presences in various social media. If you visit such an online presence, personal data may be transmitted to the provider of the social network. We would like to point out that user data may also be transmitted to a server in a third country and thus processed outside of Switzerland.

Furthermore, user data within social networks is usually processed for market research and advertising purposes. For these purposes, cookies are usually stored on the computers of the users, in which the usage behaviour and the interests of the users are stored. Furthermore, data may also be stored in the usage profiles regardless of the devices used by the users (especially if the users are members of the respective platforms and are logged in to them).

For a detailed description of the respective forms of processing and the opt-out options, please refer to the data protection provisions and information of the operators of the respective networks. There you can also find out in which countries they process your data, which information, deletion and other data subject rights you have and how you can exercise these or obtain further information.


Disclosure of personal data

We will not disclose or otherwise distribute personal data to third parties unless this is necessary for the performance of our services or you have consented to the disclosure or the disclosure of data is permitted by relevant legal provisions.

In order to provide our services, to comply with contractual or legal requirements or for the purposes set out in this privacy policy, it may be necessary for us to disclose your personal data to the following categories of recipients:

  • Group companies
  • Service companies such as IT service providers, consulting and advisory, and marketing
  • Business partners
  • Customers
  • Authorities, offices or courts (insofar as required by law)
  • Media, Press Offices

The recipients may be in Switzerland or abroad (anywhere in the world). In particular, you should expect your personal data to be transferred to countries in Europe and the USA where the service providers we use are located (such as Google). Depending on the type of service, personal data may have to be disclosed to recipients located in countries where an adequate level of data protection does not prevail. If a recipient is located in a country without an adequate level of data protection, we contractually oblige the recipient to comply with the applicable level of data protection (for this purpose, we use the standard contractual clauses of the European Commission, which can be accessed here: https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj?), insofar as the recipient is not already subject to a legally recognised set of rules to ensure data protection and we cannot rely on an exemption clause.

Storage period

Unless expressly stated in this privacy policy, we process and store your personal data only for as long as is necessary for the fulfilment of our contractual and legal obligations or otherwise for the purposes pursued with the processing, and beyond that in accordance with the statutory retention periods. As soon as your personal data is no longer required for the above-mentioned purposes or a prescribed retention period expires, your personal data will be deleted or blocked as a matter of principle and as far as possible.

Data security

We take technical and organisational security precautions to protect your personal data against manipulation, loss, destruction or access by unauthorised persons. This includes, among other things, the use of recognised encryption procedures (e.g. SSL encryption). Our security measures are continuously improved in line with technological developments. Access to your personal data is only granted to those employees, service providers or partners of ours who need such access to fulfil a business purpose or to perform their duties.

We also take our own internal data protection seriously. Our employees and the service companies commissioned by us are obliged to maintain confidentiality and to comply with the provisions of data protection law. Moreover, they are only granted access to your personal data to the extent necessary.

Your rights

You have the right to exercise your data protection rights at any time and to obtain information about your personal data processed by us, to correct or supplement your personal data, to revoke any consent given to process your personal data and/or to object to the processing of your personal data or to request the deletion of your personal data, unless we are obliged to retain some of your personal data under applicable laws and regulations. Finally, where applicable, you have the right to receive your personal data that you have provided to us in a commonly used electronic format or to request that such data be transferred to a third party.

Please note that exceptions apply to these rights. In particular, we may need to process and store your personal data in order to fulfil a contract with you, to protect our own legitimate interests such as the assertion, exercise or defence of legal claims, or to comply with legal obligations. To the extent legally permissible, we may therefore also reject your data protection-related requests, e.g. requests for information and deletion, or only comply with them to a limited extent.

For questions in connection with our data protection practices and for information regarding your rights as well as for the assertion thereof, you can contact us via the contact options specified in the ‘Contact’ section of this data protection declaration. If necessary, we reserve the right to request your identification in an appropriate manner for the processing of enquiries.

Changes to the privacy policy

We expressly reserve the right to amend or modify this Privacy Policy at any time. All changes and amendments are at the sole discretion of the company.