What makes intervista stand out in the field of online surveys?
Felix Bernet: We conduct over 400 research projects with over 600,000 completed online questionnaires every year. Our customers can benefit from our experience and know-how in the conception, implementation, analysis and interpretation of online surveys. With our established quality management, we guarantee that the implementation of online surveys meets the highest standards. This is also confirmed by the ISO 20252:2019 certification, which we have received as a full-service provider and as an access panel provider.
Which data sources does intervista use for online surveys?
Felix Bernet: Our online panel provides a high-quality data source for B2C and B2B surveys. Depending on the target group and the requirements of the study, we also work with customer addresses, set up an onsite survey on the customer’s online channels or send out invitations by letter.
And what happens after the data collection?
Felix Bernet: Then it’s a matter of extracting the maximum amount of insights from the data. To do this, we use innovative methods and tools, such as implicit measurement procedures, conjoint measurement or structural equation models, always at the cutting edge of science. And finally, the data and findings are made available, tailored to the individual needs, for example in a result report with well-founded insights into the respective industry, in a descriptive dashboard or also by means of real-time transfer into the client’s systems.
Felix Bernet is a member of the management team at intervista.